Privacy Policy

Last updated: 16/06/2026

The Quiet Creative respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you visit thequietcreative.co.uk, contact The Quiet Creative, subscribe to updates or otherwise interact with the website. It also explains how that information is used, stored and protected, and the rights you have in relation to it.

The Quiet Creative is a personal website based in the United Kingdom. It shares personal writing, photographs, creative projects and content relating to topics including mental health, anxiety, introvert life, travel, work, money, adulthood and personal growth.

1. Who is responsible for your information?

For the purposes of UK data protection law, the person operating The Quiet Creative is the data controller for personal information collected directly through this website.

The site is presented under the name The Quiet Creative. The person behind the website remains anonymous publicly, but can be contacted about privacy or data-protection matters at:

Email: yourquietcreative@gmail.com
Website: thequietcreative.co.uk
Country: United Kingdom

You may use this email address to ask questions about this policy or exercise any of your data-protection rights.

2. Information that may be collected

The information collected depends on how you use the website.

Information you provide directly

You may provide personal information when you:

  • submit a contact form;

  • send an email;

  • subscribe to a mailing list or receive website updates;

  • leave a blog comment, where comments are enabled;

  • respond to a questionnaire, survey or creative prompt;

  • enter a competition or giveaway;

  • purchase or download a product, where these features are offered; or

  • contact The Quiet Creative through another platform.

This information may include:

  • your name or chosen display name

  • your email address

  • the content of your message

  • your communication preferences

  • information you choose to include in a comment or submission

  • details connected with a purchase or download; and

  • any other information you voluntarily provide

Please avoid including highly sensitive personal information in messages, comments or forms unless it is necessary.

Information collected automatically

When you visit the website, certain technical information may be collected automatically by Squarespace and any enabled analytics or security services.

This may include:

  • your IP address

  • browser type and version

  • device type

  • operating system

  • approximate location based on your IP address

  • pages viewed

  • referring website or source

  • time spent on the website

  • links clicked

  • dates and times of visits

  • information about website errors; and

  • cookie or similar technology identifiers

This information is generally used to operate, secure and understand the performance of the website.

Information from third parties

Limited information may also be received from third parties when you interact with The Quiet Creative elsewhere.

For example, if you follow, message or comment on an account through Instagram or another social platform, that platform may make certain profile and interaction information available in accordance with its own privacy policy and your account settings.

3. How your information is used

Personal information may be used to:

  • respond to messages, questions and enquiries

  • provide information or content you have requested

  • send updates or newsletters where you have chosen to receive them

  • manage subscriptions and communication preferences

  • publish and moderate blog comments, where enabled

  • process purchases, downloads or competition entries, where applicable

  • understand how visitors use the website

  • improve the website, its content and its accessibility

  • maintain website security and prevent spam, abuse or fraud

  • keep appropriate administrative and legal records

  • protect legal rights; and

  • comply with legal or regulatory obligations

Your personal information will not be sold

4. Lawful bases for using your information

Under UK data-protection law, personal information must only be used where there is a lawful reason to do so. Depending on the circumstances, The Quiet Creative may rely on the following lawful bases.

Consent

Consent may be relied upon when you:

  • choose to receive newsletters or promotional emails

  • accept non-essential cookies

  • submit information for a particular optional purpose; or

  • give permission for your contribution, photograph, review or message to be published.

You may withdraw your consent at any time. Withdrawing consent will not affect processing that took place before it was withdrawn.

Legitimate interests

Personal information may be used where it is reasonably necessary for the legitimate operation of The Quiet Creative and those interests do not override your rights.

These interests may include:

  • responding to enquiries

  • understanding the general performance of the website

  • improving content and visitor experience

  • maintaining records of correspondence

  • protecting the website from misuse; and

  • establishing, exercising or defending legal rights

Contract

Information may be processed where it is necessary to provide something you have requested or to take steps before entering into an agreement with you.

This may apply if the website later offers paid products, services, collaborations or commissions.

Legal obligation

Information may be processed where necessary to meet a legal, tax, accounting or regulatory obligation.

5. Mental health and other sensitive information

The Quiet Creative discusses subjects including anxiety, therapy, autism assessment experiences and mental health.

Reading an article about these subjects does not normally require you to provide health information. However, you may choose to disclose personal or sensitive information when sending a message or leaving a comment.

Health information is classed as special-category personal data under UK data-protection law.

Please only share information you are comfortable providing. Where sensitive information is voluntarily supplied, it will only be used where there is an appropriate lawful condition, such as your explicit consent, or where its use is otherwise permitted by law.

The Quiet Creative does not use information supplied by readers to diagnose medical conditions or provide personalised medical treatment.

6. Contact forms and emails

If you contact The Quiet Creative through a website form or by email, the information you provide will be used to read, manage and respond to your message.

Squarespace may process contact-form submissions on behalf of the website. Depending on the website settings, form submissions may also be forwarded to an email provider or stored within the Squarespace account.

Correspondence may be retained where reasonably necessary to:

  • respond to you

  • maintain a record of the conversation

  • handle follow-up questions

  • manage a collaboration or agreement; or

  • protect legal rights.

Messages will not be added to a marketing mailing list unless you have separately chosen to subscribe.

7. Email subscriptions and newsletters

Where email subscriptions are offered, your email address and any other requested information will be used to send the updates you have requested. Marketing or newsletter emails will only be sent where there is an appropriate lawful basis, normally your consent.

You can unsubscribe at any time by:

Unsubscribing will stop future marketing messages, although limited information may be retained to record your preference and ensure you are not contacted again accidentally. Email services may collect information about delivery, opens and link clicks. Where this tracking is used, it should be explained when you subscribe or within the relevant email service’s privacy information.

8. Blog comments and public contributions

Where blog comments or other public contributions are enabled, information you submit may be visible to other website visitors.

This could include:

  • your display name

  • your profile image

  • the content of your comment

  • the date of the contribution; and

  • any information you choose to include.

Please do not publish information you want to keep private.

Comments may be reviewed, moderated, edited or removed where they are:

  • abusive, discriminatory or threatening;

  • spam or promotional content;

  • unrelated to the discussion;

  • unlawful;

  • misleading;

  • invasive of another person’s privacy; or

  • otherwise inappropriate for the website.

Technical information may also be processed to identify spam and protect the website.

9. Cookies and similar technologies

The website uses cookies and similar technologies.

Cookies are small files stored on your computer, phone or other device. They can help websites function correctly, remember preferences, maintain security and understand how visitors use different pages.

Essential cookies

Some cookies are required for the website to operate securely and effectively. These may support functions such as:

  • website security;

  • network management;

  • accessibility;

  • remembering cookie preferences;

  • forms;

  • account or checkout functionality, where applicable; and

  • displaying website content correctly.

These cookies may be used without consent where they are strictly necessary.

Analytics and performance cookies

Where enabled, analytics cookies may collect information about website traffic, page views, visitor sources and general website usage.

This information helps identify which content readers find useful and how the website could be improved.

Non-essential analytics cookies will only be placed where required consent has been obtained through the website’s cookie banner or preference controls.

Third-party cookies

Pages may contain content or links involving third-party services, such as:

  • Instagram;

  • Pinterest;

  • YouTube

  • Google services;

  • embedded social-media posts; or

  • newsletter and payment providers.

These services may place their own cookies or collect information when you interact with their features.

The Quiet Creative does not control cookies placed directly by third parties. You should review the relevant provider’s privacy and cookie information.

You can manage your choices through the website’s cookie banner and your browser settings. Disabling certain cookies may affect how some features work.

For further details, please see the separate Cookie Policy at [insert link], where available.

10. Squarespace

The website is hosted and operated using Squarespace. Squarespace may process information about website visitors to:

  • deliver and display the website

  • maintain security

  • prevent fraud and abuse

  • provide website forms and other functions

  • monitor technical performance; and

  • provide analytics where enabled.

Squarespace may use cookies and other technologies as part of these services.

Squarespace acts as a service provider for some information processed on behalf of The Quiet Creative. It may also process certain information for its own purposes, as explained in its own privacy documentation.

11. Website analytics

The Quiet Creative may use Squarespace Analytics to understand general website performance.

Analytics information may include:

  • page views

  • visitor numbers

  • traffic sources

  • device information

  • approximate location

  • search terms

  • popular content; and

  • interactions with the website

Analytics information is used to understand what readers find useful and to improve the website. Where analytics involves non-essential cookies or similar technologies, those technologies will not be activated until the necessary consent has been obtained.

Google Analytics:
The website may also use Google Analytics. Google may collect information about your device, browser, approximate location and use of the website. Google Analytics will only be activated where the appropriate cookie consent has been provided.

12. Social media and external links

The website includes links to social-media accounts and external websites. Clicking a social-media icon or external link may take you to a third-party platform. That platform may collect information about your visit in accordance with its own privacy policy.

The Quiet Creative is not responsible for the privacy practices, security or content of external websites.

Links are provided for convenience and do not necessarily mean that The Quiet Creative endorses every statement, product or service offered by the linked website.

Interactions with The Quiet Creative on social media are also subject to the terms and privacy policies of the relevant platform.

13. Purchases and payments

If products, downloads or services are offered through the website, information may be collected to:

  • process and fulfil your order

  • take payment

  • deliver digital content

  • provide customer support

  • manage cancellations or refunds

  • prevent fraud; and

  • meet tax and accounting obligations.

Payment information will normally be processed directly by an independent payment provider. The Quiet Creative may not receive or store your complete card details. Relevant providers may include:

  • Squarespace Commerce;

  • Stripe;

  • PayPal; or

  • another payment service identified during checkout.

Those providers process personal information under their own privacy policies.

Order records may be retained for the period required by applicable tax, accounting and consumer-protection laws.

14. Giveaways, surveys and reader submissions

If you enter a giveaway, complete a survey or submit creative work, personal information may be used to administer that activity.

The relevant page or form will explain:

  • what information is required

  • why it is being collected

  • whether anything will be published

  • how long it will be kept; and

  • any specific terms that apply

Permission will be requested before publishing personal submissions where required.

15. Sharing your information

Personal information may be shared with trusted service providers where reasonably necessary to operate the website.

These may include:

  • Squarespace

  • website analytics providers

  • email and newsletter providers

  • email hosting services

  • cloud-storage providers

  • spam-prevention and website-security providers

  • payment processors

  • professional advisers; and

  • other contractors supporting the website.

These providers may only receive the information needed to perform their role.

Information may also be disclosed:

  • where required by law or a court order

  • to comply with a lawful request from a regulator or public authority

  • to investigate fraud, abuse or security incidents

  • to protect the rights or safety of The Quiet Creative or another person

  • in connection with a legal claim; or

  • if ownership or operation of the website is transferred, subject to appropriate protections.

Personal information will not be rented or sold to advertisers.

16. International data transfers

Some service providers used by the website may process information outside the United Kingdom. This may include processing in the United States or other countries whose data-protection laws differ from those in the UK.

Where personal information is transferred internationally, appropriate safeguards will be used where required. Depending on the provider and destination, these safeguards may include:

  • UK adequacy regulations;

  • the UK International Data Transfer Agreement;

  • the UK Addendum to approved standard contractual clauses; or

  • another legally recognised transfer mechanism.

Further information about a particular provider’s international transfers can be found in that provider’s privacy policy.

17. How long information is kept

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and record-keeping requirements.

Indicative retention periods are:

  • General enquiries: normally up to 24 months after the conversation ends

  • Newsletter subscriptions: until you unsubscribe or the mailing list is discontinued

  • Suppression records: limited information may be retained after unsubscribing to record your preference

  • Blog comments: for as long as the relevant post remains published, unless removed earlier

  • Analytics information: according to the retention settings of the relevant analytics provider

  • Competition or giveaway information: until the activity has been completed and any necessary follow-up period has ended

  • Order and transaction records: generally up to seven years where required for tax, accounting or legal purposes

  • Legal correspondence: for as long as reasonably necessary to establish, exercise or defend legal rights

Information may be deleted earlier where it is no longer required.

Information may be retained for longer where required by law, where a dispute exists or where deletion would interfere with the establishment or defence of legal rights.

18. How information is protected

Reasonable technical and organisational measures are used to protect personal information against:

  • loss;

  • misuse;

  • unauthorised access;

  • alteration;

  • disclosure; and

  • destruction.

These measures may include:

  • password-protected accounts;

  • two-factor authentication where available;

  • access restrictions;

  • secure hosting;

  • SSL encryption;

  • software and platform updates; and

  • using established service providers.

However, no website, email service or method of internet transmission can be guaranteed to be completely secure.

Please take care when deciding what information to send online.

19. Your data-protection rights

Under UK data-protection law, you may have the right to:

Request access

You may ask for confirmation that your personal information is being processed and request a copy of that information.

Request correction

You may ask for inaccurate or incomplete personal information to be corrected.

Request deletion

You may ask for your personal information to be deleted in certain circumstances. This right is not absolute. Information may sometimes need to be retained for legal, security or record-keeping reasons.

Request restriction

You may ask for the use of your personal information to be restricted in certain circumstances.

Object to processing

You may object to processing based on legitimate interests. You also have an absolute right to object to the use of your personal information for direct marketing.

Request data portability

Where processing is based on consent or contract and carried out by automated means, you may have the right to receive information you provided in a structured, commonly used and machine-readable format.

Withdraw consent

Where processing is based on consent, you may withdraw that consent at any time.

Complain

You may raise a concern directly with The Quiet Creative using the contact details in this policy.

You also have the right to complain to the UK Information Commissioner’s Office. The ICO can be contacted through its official website or by telephone on 0303 123 1113. You are encouraged to contact The Quiet Creative first so there is an opportunity to address your concern.

20. Exercising your rights

To exercise a data-protection right, email:

yourquietcreative@gmail.com

Please include enough information to identify the relevant data and explain your request.

Additional information may be requested where reasonably necessary to confirm your identity. This is intended to prevent personal information from being disclosed to someone who is not entitled to receive it.

There is normally no charge for exercising your rights. However, the law may permit a reasonable fee or refusal where a request is manifestly unfounded or excessive.

Requests will normally be answered within one month, although the law permits additional time in certain complex circumstances.

21. Children’s privacy

The Quiet Creative is not specifically directed at children under the age of 13 and does not knowingly seek to collect personal information from them.

If you are under 13, please do not submit personal information through the website without the involvement and permission of a parent or guardian.

If The Quiet Creative becomes aware that personal information has been collected from a child inappropriately, reasonable steps will be taken to delete it.

Some articles may discuss experiences that are relevant to younger readers. This does not mean the website offers medical, therapeutic, legal or financial services to children.

22. Automated decision-making

The Quiet Creative does not use personal information to make solely automated decisions that produce legal or similarly significant effects on readers.

23. Changes to this Privacy Policy

This Privacy Policy may be updated when:

  • website features change;

  • new service providers are introduced;

  • the way information is used changes;

  • legal requirements change; or

  • the website develops new products or services.

The latest version will always be published on this page.

The date at the top of the policy shows when it was most recently updated. Where a change is significant, additional notice may be provided where appropriate.

24. Contact

For questions about this Privacy Policy or the use of your personal information, contact:

The Quiet Creative
Email: yourquietcreative@gmail.com
Website: thequietcreative.co.uk
Country: United Kingdom